The CeyPay WordPress plugin connects to external services to process payments,
load fonts, and optionally collect analytics. This page documents all external
services, what data is sent, and when. This information is provided for
transparency and compliance with WordPress.org guidelines.
Required Services
These services are essential for the plugin to function and cannot be disabled.CeyPay Payment API
Purpose: Process cryptocurrency payments and generate QR codes for Bybit, Binance Pay, and KuCoin.
| Service Provider | CeyPay |
| Service URLs | Production: https://api.ceypay.io/Test Mode: https://sandbox-api.ceypay.io/ |
| Data Sent | • Order total and currency • Order ID and merchant ID • No customer personal data or payment credentials |
| When | Every time a customer initiates a CeyPay payment at checkout |
CeyPay Error Reporting
Purpose: Send error logs and diagnostic information to help identify and fix payment integration issues.
| Service Provider | CeyPay |
| Service URL | https://dev.ceylon.cash/ceypay/debugger/logs/report |
| Data Sent | • Error messages and stack traces • Plugin version, WordPress version, WooCommerce version • No customer personal data or payment details |
| When | When an error occurs during payment processing |
Google Fonts
Purpose: Load the Lato font to ensure consistent typography in the payment modal.
| Service Provider | Google LLC |
| Service URL | https://fonts.googleapis.com/ |
| Data Sent | • User’s IP address (standard web request) • No personal or payment information |
| When | Every time the checkout page with CeyPay is loaded |
Optional Services
Google Analytics
Purpose: Collect anonymous payment flow events to help improve the plugin.
| Service Provider | Google LLC |
| Service URLs | https://www.googletagmanager.com/https://www.google-analytics.com/ |
| Data Sent | • Anonymous events (e.g., provider selection, payment completion rates) • Merchant ID (not customer data) • No personal customer data or transaction amounts |
| When | On checkout and cart pages when analytics is enabled |
Facebook Pixel
Purpose: Track checkout and purchase conversion events to measure payment gateway effectiveness.
| Service Provider | Meta Platforms, Inc. |
| Service URLs | https://connect.facebook.net/https://www.facebook.com/tr |
| Data Sent | • PageView event on all pages • InitiateCheckout event on checkout page • Purchase event with order total and currency on order confirmation page |
| When | On checkout and order confirmation pages when analytics is enabled |
Data Privacy Summary
What customer data is collected?
What customer data is collected?
The plugin only sends order totals and currency information to CeyPay for payment processing. No personal customer information (names, emails, addresses) or payment credentials are transmitted to CeyPay servers.All customer data is processed by WooCommerce and remains on your server.
Is customer data shared with third parties?
Is customer data shared with third parties?
How is data secured?
How is data secured?
All communication with CeyPay APIs uses HTTPS encryption (SSL/TLS). Webhook notifications are signed with HMAC-SHA256 signatures to prevent tampering and verify authenticity.See the Webhooks documentation for technical details.
Can I disable analytics?
Can I disable analytics?
Yes. Analytics features (Google Analytics and Facebook Pixel) are disabled by default. They only activate when you explicitly check “Enable usage analytics” in the plugin settings.To disable analytics at any time, go to WooCommerce → Settings → Payments → CeyPay and uncheck the option.
What about GDPR compliance?
What about GDPR compliance?
The CeyPay plugin is designed with GDPR principles in mind:
- Minimal data collection (only what’s needed for payment processing)
- No customer personal data sent to external services
- Optional analytics require explicit opt-in
- Transparent documentation of all external services
Need Help?
Contact Support
Have questions about data handling? Reach out to our support team.
Privacy Policy
Read our full privacy policy for detailed information.